Jira Service Desk. Service end users monitoring systems or internal it members report interruptions. If you re upgrading from an earlier version of jira service desk you will find essential information in the upgrade notes associated with the relevant release notes.
Jira service management does this automatically. Empower every team from it to hr to legal to set up a service desk quickly and continuously adapt at scale. With jira service management you can easily receive track manage and resolve requests from your team s customers customers can send requests by email a customizable help center and an embeddable widget.
Service end users monitoring systems or internal it members report interruptions.
Jira service management is designed specifically for end users to submit tickets to a help desk team. They link together all reports related to the service interruption. Tune jira service management to meet your unique needs. The service desk records the date and time reporter name and a unique id for the incident.