Nih Help Desk. As a member of the sra international team under a contract supporting the cit division of customer support ncc provides client site tier 1 service desk. Nih it service desk.
Nih it service desk. For desktop support issues staff will contact the cc service center by phone at 301 496 8400 or via email at cc dcri service center. When it comes to email wireless mobile devices remote access vpn enterprise applications and access to nih resources we offer expertise and trouble shooting to all of nih.
The cc service center s normal hours of operation are from 7 a m.
Grantsinfo od nih gov preferred method of contact phone. The national institutes of health nih campus is the world s largest medical research agency made up of 27 different institutes and centers supported in its information technology needs by the nih center for information technology cit. Grantsinfo od nih gov preferred method of contact phone. Via web or phone through the it service desk we provide customer centric support 365 days a year for more than 19 000 mobile devices and 50 000 computers in facilities around the country.